I disagree with my results!

We’ve got three explanations for why you might not necessarily recognise yourself in your results:


You might see yourself as being highly altruistic, for example, or alternatively very low when it comes to sociability. But your opinion on these traits will stem from your context – like your immediate friend groups. 

But we compare your scores to a much larger ‘norm’ group, which better reflects the traits of the wider population. This broader context can often explain differences between how you see yourself, and what our assessment sees. 

So don’t be alarmed if you’re actually slightly lower down on one trait, or a bit higher on another. This might just be down to the context in which you’ve formed your opinions.

The difference between what’s natural, and what’s learnt

Our assessment measures your natural behaviour. But we can’t all be our natural selves, all the time. You’ll have picked up ‘learnt’ behaviours along the way in life, which we don’t measure with the assessment.

We only measure natural behaviours because, in times of stress or pressure, these are what we tend to revert back to. Our so-called ‘true colours’. ‘Learnt’ behaviours often take up more of our energy, and become unsustainable when we’re under strain for long periods.

So, if you don’t recognise your results, it may be because you’re thinking of behaviours you’ve cultivated – not what’s actually natural to you. 

The assessment environment

As much as we try to give candidates guidance on how to approach the assessment, we can’t always be sure everyone gives themselves the best environment. 

If you weren’t able to fully focus on completing the assessment, then this might’ve had an effect on your results. Think back: were there any distractions? Did you go through the assessment a bit faster than you’d have liked? These are factors that can impact your results.


Unable to find a solution to your query in the Knowledge Base? Fill in a Candidate Support Formand we’ll be in touch within one working day.