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Help Center

Candidate Support

Candidate Support

Let's support you in the best way possible!

Overview

Who are Arctic Shores?

What is the Task-Based Assessment?

How will my results be used in the recruitment process?

What’s the science behind the assessment?

How do you make sure your assessment is fair?

What do candidates think about the assessment?

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Diversity and Inclusion

How does the reasonable adjustment work?

What does the assessment involve? Can you give me a description of what to expect?

Do I need to practice?

Before the Assessment

How long does the assessment take?

I have taken the assessment before - do I need to retake it?

Is The Assessment a game?

Is the assessment measuring reaction time, memory and luck?

Device Support

Which device should I use?

Assessment Invitation

I haven't received my invitation

My email shows incorrect information

Completing the Assessment

I am stuck on a screen with a device icon

I was interrupted by an H500 error

I am frozen on the practice level / the level with arrows

My Results

I can’t access the report from the link I’ve received - what should I do?

Will I receive a report?

Why do other personality tests give me different results?

Where is my report?

Why haven't I heard if I am progressing yet?

I disagree with my results!

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Security, Privacy and Compliance

What regulation does Arctic Shores comply with?

Is my data protected?

What is your Privacy Policy?