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Candidate Support
Candidate Support
Overview
Diversity and Inclusion
Before the Assessment
Device Support
Assessment Invitation
Completing the Assessment
My Results
Security, Privacy and Compliance
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Help Center
Candidate Support
Candidate Support
Overview
Diversity and Inclusion
Before the Assessment
Device Support
Assessment Invitation
Completing the Assessment
My Results
Security, Privacy and Compliance
Datahub Security
Set up
Candidate Support
Let's support you in the best way possible!
Overview
Who are Arctic Shores?
What is the Task-Based Assessment?
How will my results be used in the recruitment process?
What’s the science behind the assessment?
How do you make sure your assessment is fair?
What do candidates think about the assessment?
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Diversity and Inclusion
How does the reasonable adjustment work?
What does the assessment involve? Can you give me a description of what to expect?
Do I need to practice?
Before the Assessment
How long does the assessment take?
I have taken the assessment before - do I need to retake it?
Is The Assessment a game?
Is the assessment measuring reaction time, memory and luck?
Device Support
Which device should I use?
Assessment Invitation
I haven't received my invitation
My email shows incorrect information
Completing the Assessment
I am stuck on a screen with a device icon
I was interrupted by an H500 error
I am frozen on the practice level / the level with arrows
My Results
I can’t access the report from the link I’ve received - what should I do?
Will I receive a report?
Why do other personality tests give me different results?
Where is my report?
Why haven't I heard if I am progressing yet?
I disagree with my results!
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Security, Privacy and Compliance
What regulation does Arctic Shores comply with?
Is my data protected?
What is your Privacy Policy?