I have taken the assessment before - do I need to retake it?

If you have already completed the assessment in the recent past for the same company, it might be possible to simply copy your previous results across to your new application.

All you need to do is let us know, including the following information: 

  1. The specific assessment you’ve been invited to complete
  2. Your old player key and your new one (found on both invitation emails)
  3. The name of the roles and the company you applied for.

It's important to note that we will not be able to copy your scores across if you have been asked to complete the assessment for a different company than the one you originally completed the assessment for.

There’s also a chance that you might’ve been invited to complete a different assessment to the one you’ve taken previously. The first, for example, may look at your personality, while the second measures your aptitude. If this is the case, you will still be required to complete the assessment again.

We advise double-checking your invitation email to see which assessment you’ve been invited to.

Unable to find a solution to your query in the Knowledge Base? Fill in a Candidate Support Form, and we’ll be in touch within one working day.