I can’t download the assessment on my device because it’s 'incompatible' with the application

If your mobile device doesn’t fit the minimum requirements, our assessment is also accessible by computer or laptop. You can find a guide to downloading the assessment on all kinds of devices here.


If none of your devices are compatible, we recommend borrowing a device from a friend or family member. If they’re concerned about the safety of the application, the employer will happily offer reassurance that the assessment is safe to complete. You can delete the assessment as soon as you’re done.



Unable to find a solution to your query in the Knowledge Base? Fill in a Candidate Support Formand we’ll be in touch within two hours.