How do I set up my device?

Beware of lagging keyboards and mobile devices! This will negatively impact your ability to complete the assessment. If in doubt, use a different device.

Setting up your device for our assessment is pretty easy. Whether you’ve been asked to complete our web-based assessment or the downloadable app, here’s a few handy tips:

1. Check your internet connection. If you’re using a company’s or school’s WiFi, you may want to double-check for any firewalls that’ll block your access.

2. Minimise distractions by:


Bonus: If you’ve been asked to complete the downloadable app version of the assessment, there’s two additional steps to setting up your device:

3. Check your storage.
  • You can see how much room you’ll need on your device here.
4. Install the right version!
    • You’ll find the link to the right version of our assessment in your email invitation. Once you’ve got it downloaded, you’re ready to go.

    Unable to find a solution to your query in the Knowledge Base? Fill in a Candidate Support Formand we’ll be in touch within two hours.